Do you charge for quotes?

Standard jobs are quoted free over the phone or on-site. Complex diagnostics may include a call-out fee that we credit if you proceed.

How fast can you get here?

For Northern Beaches and North Shore emergencies we aim for under 60 minutes. Booked works are usually same-week, often same-day.

Are you licensed and insured?

Yes — fully licensed in NSW with public liability and workers compensation. Licence details are on every invoice.

Do you work weekends?

Yes. Emergencies are covered 24/7. Non-urgent jobs can be booked Saturday mornings by request.

Legal

Privacy Policy

Last updated 2026

Who we are

Harbour Plumbing (NSW Lic. 123456C, ABN 12 345 678 901) provides plumbing services across Sydney's Northern Beaches & North Shore. You can contact us at jobs@harbourplumbing.com.au or 1300 842 771.

What we collect

When you request a call-back or email us, we collect the details you provide — typically your name, phone number, suburb, and a description of the job. Call recordings or notes may be kept when you contact us by phone.

How we use it

We use your information to respond to enquiries, schedule work, provide quotes, and meet legal and insurance obligations. We do not sell your personal information.

Storage and sharing

Enquiry details may be processed by email and hosting providers that help us run this website. Those providers only process data on our instructions. We keep job records for as long as needed for business, tax, and warranty purposes.

Your rights

Under the Australian Privacy Principles you can ask to access or correct personal information we hold about you. Contact us using the details above. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC).